Shipping and Returns
Shipping your package
Packages are generally dispatched within 5 days after we receive the payment. They are shipped via Chronopost or Colissimo with a tracking number and delivered without signature. Packages may also be shipped via Colissimo with signature. Please contact us before choosing this method of delivery as it implies additional costs. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Preparation fees are fixed, while shipping fees vary according to total weight of the package. We recommend that you group all your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are appropriately sized and your items are properly protected.